Help, my event was cancelled!

If you've seen on the artist's social media account that their upcoming gig is cancelled, we will be in touch with you directly via email to give you further information about obtaining a refund or getting updated tickets to a rescheduled event.

However if it's been over 5 business days since you've seen the news about a cancelled / rescheduled event, and you have not had any contact from us yet, then please feel free to reach out to us using our live chat service at the bottom right of this page. A Smash-Tix support agent will be happy to help resolve your issue!