I placed an order in store and it hasn't arrived. When will I get it?

We place our orders directly with our suppliers and occasionally there can be delays in them getting the stock to us if it is out of stock and waiting to be re-pressed or more stock manufactured. Please be assured that we endeavour to fulfil all orders in the shortest possible timeframe, and as soon as the item has been delivered to the store, we will contact you by text straight away to let you know.

If you need further help please contact our customer support team and we can look into the delay for you: https://smash-tix.zendesk.com/hc/en-ie/requests/new